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Shipping and payment

Delivery

We deliver goods by the Nova poshta company all over Ukraine!

The cost of delivery is according to the tariffs of Nova poshta, sending is possible to the Nova poshta office or by address by courier.

As a rule, the estimated delivery time for the order is from 1 to 3 working days. The delivery time of the order depends on the work schedule of Nova poshta. The carrier will notify the buyer of the exact time of delivery of the parcel.

Attention!

The order is stored in the warehouse of the transport company for no more than 5 working days, after this period it is sent to the sender’s warehouse.

Only the person who is indicated in the transport declaration as the recipient can receive the order. You must have an identity document with you.
Orders by Nova poshta delivery are accepted in accordance with the carrier’s work schedule. You can find the operating schedule of the carrier company on the official website.
When ordering for the amount of 500 UAH. delivery will be FREE for you.

Payment

If you are a private person, then you can pay for the purchase only by cash on delivery at the Nova Poshta office or to the courier, in the case of address delivery.

If you are a legal entity or individual entrepreneur and are planning further cooperation with us, then you can pay for the purchase to the current account of our company.

WARRANTY:

Product Warranty 14 days after receipt of the goods by the buyer.

The product warranty is valid if the conditions of use and storage placed on the product label are observed.

The product warranty is valid subject to the terms of use and storage on the product label. arose as a result of improper use and storage of the product.

RETURNS:

A person can make a return by post after inspecting the product, as our company sends the goods without prepayment.

There is no refund because there is no prepayment.

EXCHANGE:

Exchange of goods of proper quality is carried out in accordance with Art. 9 of the Law of Ukraine “On Consumer Protection”. Consumer rights when purchasing goods of proper quality and conditions for returning goods of proper quality, namely:

  • The consumer has the right to exchange non-food goods of proper quality for similar from the seller from whom it was purchased, if the product does not satisfy the form, dimensions, style, color, size or other reasons, it cannot be used for its intended purpose.
  • The consumer has the right to exchange the goods of proper quality within fourteen days, not counting the day of purchase, unless a longer period is announced by the seller.
  • The exchange of goods of proper quality its commodity form, consumer properties, seals, labels, as well as the settlement document issued to the consumer together with the sold goods.

If a shortage of products is detected within a month after payment, the goods are exchanged, in which the seller additionally bears the cost of shipping.

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